COVID-19 and its variants continue to impact communities across our country and the world. The Centers for Disease Control and Prevention (CDC) recommends that all Americans age 5 and older, with few exceptions, be vaccinated against the virus. Read the CDC's latest guidance.
Palmdale Regional Medical Center is NOT a community vaccination site. Please refer to your local health authority or pharmacy for information on community vaccination sites.
Learn More About the Vaccine
In this series of videos, Infectious Disease Specialist Dr. Jonathan Truong answers your questions about the benefits of the vaccine, who should get it, and what to do after you've been vaccinated.
Latest COVID-19 Information
Care During a Public Health Crisis
The safety of our patients and staff has always been and remains our top priority.
While we have been actively monitoring and responding to all recommendations made by the Centers for Disease Control (CDC) and the California Department of Public Health since the onset of COVID-19 — and have implemented extraordinary measures and additional protocols to help ensure a safe and clean environment for our patients, physicians, staff and community — the sustained public health emergency necessitates all California hospitals to define and implement Crisis Standards of Care. Utilizing established best practices and guided by ethical principles and a commitment to equity, this guidance provides a framework to help healthcare providers plan for and make critical decisions. It aims to ensure that, despite being faced with a crisis situation, we are able to continue to provide healthcare services in a coordinated and thoughtful manner, using an established framework, procedures and guidance.
We are doing everything we can to avoid reaching extreme crisis; however, our greatest immediate hope in this hard-fought battle against this virus is that citizens will heed the advice of our trusted public health leaders: physical distancing, limiting our gatherings, wearing masks, and respecting the guidance of our healthcare workers. By doing so, you are saving lives — and you are helping our teams be there for their families, as well.
Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here to deliver a superior healthcare experience.
Emergency Department – Do Not Delay in Seeking Critical Care
Our Emergency Department is staffed 24/7 to serve those with emergency medical conditions. Individuals experiencing serious injuries or medical symptoms such as chest pain, numbness, difficulty breathing or mental confusion should call 9-1-1 or go to the nearest emergency department. It could save your life.
Our rooms are private and we have an additional layer of protection with the utilization of UV light technology that kills germs once a room is unoccupied. Curtains and doors are kept closed, and patients are separated based on symptoms.
Individuals Experiencing COVID-19 Symptoms
If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office or an Urgent Care Center.
If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-Checker button at the top of the page.
For your convenience and safety, virtual visits via Telehealth technology are available to address many non-emergency health concerns. Virtual visits allow you to speak with a healthcare provider using a phone, tablet or computer from the comfort of your own home.
COVID-19 Outpatient Rehabilitation Program
If you had COVID-19, you will likely require extra time to recover. You may have problems with speech or swallowing in the weeks or months following infection.
Learn more about therapy offerings with Palmdale Regional's Rehabilitation and Orthopedic Institute.
PLEASE NOTE: Per the California Department of Public Health, beginning August 11, 2021, visitors must show verification of being fully vaccinated. For unvaccinated or incompletely vaccinated visitors, verification and documentation of a negative SARS-CoV-2 test is required.
For vaccinated people, any of the following are acceptable:
- COVID-19 Vaccination Record Card (issued by the Department of Health and Human Services Centers for Disease Control & Prevention or WHO Yellow Card) which includes name of person vaccinated, type of vaccine provided, and date last dose administered
- A photo of a Vaccination Record Card as a separate document
- A photo of a Vaccination Record Card stored on a phone or electronic device
- Documentation of COVID-19 vaccination from a healthcare provider
- Digital record that includes a QR code that when scanned by a SMART Health Card reader displays client name, date of birth, vaccine dates and vaccine type
Unvaccinated or partially vaccinated visitors are eligible for hospital visits only if they can show documentation of a negative SARS-CoV-2 test where the specimen collection occurred within 72 hours before each visit and for which the test results are available at the time of entry to the hospital. Visitors may use either PCR testing or antigen testing. Any PCR or antigen test used must either have Emergency Use Authorization by the U.S. Food and Drug Administration or be operating per the Laboratory Developed Test requirements by the U.S. Centers for Medicare and Medicaid Services.
Note: People who are visiting a patient in critical condition, when death may be imminent, are exempt from the vaccination and testing requirements of this order.
For the safety and health of your loved ones and all hospitalized patients, the following is in effect until further notice:
- All visitors will be screened upon arrival at the hospital. ID is required to enter the hospital. Social distancing and masks are required at all times while in the hospital.
- Visitors are required to use hand-sanitizing gel (or hand washing) upon entering the facility as well as entering and exiting a patient room.
- Inpatient Setting – Two visitors, 16 years of age or older, are allowed in all inpatient units, including the intensive care unit (ICU). Inpatient visiting hours are from 10 am to 8 pm with the exception of ICU which allows visitation from 9 am to 8 pm.
- Emergency Department – One visitor is allowed to accompany an adult patient, a pediatric patient or a disabled patient into the ED. This visitation policy is subject to change without notice.
Surgery and Outpatient Services – One visitor may accompany a patient who is:
- Having outpatient surgery or a procedure.
- Getting an outpatient test such as CT, MRI, COVID lab test, or PET.
- Arriving for an elective inpatient surgery. Visitors must stay in the surgery waiting room. No children are allowed.
- Café, Waiting Rooms and Public Restrooms – Our visitors are allowed to use the hospital cafeteria, gift shop and hospital waiting rooms. All public restrooms are available for visitor use.
- COVID+ Visitation – In accordance with the current end-of-life, ADA and visitation policy guidelines, PRMC will continue to evaluate visitation on a case-by-case basis. This determination will be made by the Department Director, Administrative Supervisors, Director of Risk Management, and/or C-Suite.
- You may see our team members taking extra precautions with personal protective equipment (gloves, masks, etc.). This is for your protection and theirs.
Thank you for your cooperation and for being an advocate for the health and care of your loved ones and all hospitalized patients.
How Will Flu Be Impacted by COVID-19?
Dr. Jonathan Truong, Infectious Disease Specialist at Palmdale Regional Medical Center, answers your questions about the upcoming flu season and how it will be impacted by COVID-19.
If you have not yet been vaccinated, the CDC recommends individuals follow these everyday preventive measures.
- Wear a mask. If you are not fully vaccinated and aged 2 or older, you should wear a mask in indoor public places.
- Stay six feet away from others.
- Get vaccinated. Authorized COVID-19 vaccines can help protect you from COVID-19.
- Avoid crowds and poorly ventilated spaces.
- Wash your hands often.
- Cover coughs and sneezes.
- Clean and disinfect high-touch surfaces.
- Monitor your daily health and watch for symptoms.
Video: CEO's Message to Our Healthcare Heroes
In honor of Nurses Week and Hospital Week 2020, Palmdale Regional Medical Center CEO Richard Allen gives thanks to the healthcare providers who risk their lives every day during the COVID-19 pandemic.
Video: Important Information About COVID-19
Learn more about the disease from Jonathan Truong, MD, Infectious Disease Specialist, including how to prevent it, what to do if you have symptoms, and what to expect moving forward.
- World Health Organization →
- Centers for Disease Control and Prevention (CDC) →
- CDC Coronavirus Self-Checker →
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