Patient Information
Welcome to Palmdale Regional Medical Center
We are pleased that you have selected Palmdale Regional Medical Center to provide your medical care.
Employees at Palmdale Regional Medical Center are committed to service excellence. Their goals are to provide you with high quality care, and make your stay as comfortable as possible. If you have any questions or concerns, please do not hesitate to ask your physician or nurse.
Admitting Department
Hours of operation, what to bring, payment, preregistration.
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Your Hospital Team
Medical staff, nursing staff, pastoral services, dietitians, social workers, housekeepers, volunteers.
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Your Room
Your hospital bed, room temperature, calling your nurse during the night, television, telephones, leaving the unit.
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Your Safety
Patients are hospitalized in a smoke-free environment. A 24-hour/day security team is onsite for your security. Fire drills are conducted to ensure the proficiency of the medical staff. Medications are monitored for your safety. Valuables will be secured to prevent theft or loss. Although cell phone usage is permitted in the hospital, cell phone photography is prohibited in order to protect patient confidentiality.
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Food and Nutrition
Dietary services, cafeteria, vending machines.
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Special Services
Patient education, notary public, mail and flowers, newspapers, library cart, interpreters for the hearing-impaired and support groups.
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Family and Friends
Visiting regulations, condition reports, gifts for patients, parking, waiting areas, out-of-town visitors, gift shop, meditation room, transportation.
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Going Home
Checking out and discharge.
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Billing
Your hospital bill.
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Your Insurance
Patient Accounting Department, accepted health plans.
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Patient Bill of Rights
Your rights and responsibilities.
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Nondiscrimination Policy
Services for patients with disabilities and nondiscrimination based on disability, Ethics Committee.
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When you need to find a doctor for yourself or your family, our FREE Direct Doctors Plus physician referral service can help.
Hours:
Breakfast: 7 - 9:30 a.m.
Lunch/Dinner: 11 a.m. - 7 p.m.
7 days a week
A variety of food and snacks, including soups of the day, will be available during the entire Lunch/Dinner timeframe, with hot entrees available from 11 a.m. – 3 p.m. and 5 p.m. to 7 p.m.
The Palm Café also offers a 10% discount to all Seniors.


